Frequently Asked Questions
What does Torku mean?
Torku is described as pure as silk, clean, solid and silky in Mahmud al-Kashgari’s work Divani-Lugat-it-Turk.
Torku, which is the registered trademark of Konya Şeker Sanayi ve Ticaret Anonim Şirketi, a farmer cooperative organization, is the brand of the products of the farmers who are its stakeholders, which are processed and presented in their natural and delicious form.
http://torku.com.tr/en/about-us
Is Torku a 100% domestic brand?
Torku is the brand of products produced in food businesses that ensure the sustainability of agriculture and livestock activities carried out within Anadolu Birlik Holding, the roof company of Konya Şeker, a farmer cooperative organization, and is 100% domestic and national.
What is lactose-free milk, is it different from regular milk?
The sugar naturally found in milk is called lactose.
Lactose can be digested by lactase, an enzyme secreted from the gut.
In case of incomplete secretion or absence of lactase enzyme, a person becomes sensitive to milk, namely lactose intolerance. This condition is manifested by the formation of bloating in the intestine.
For this reason, lactose-free milk has been developed for people who are sensitive to milk.
Is Torku Farmer’s Milk a daily milk?
Torku Farmer's Milk is pasteurized milk. Daily milk is actually the general name which is given to pasteurized milk.
Torku Farmer's milk is a whole (3,5%) pasteurized milk type. There is also Torku branded whole pasteurized milk type on the shelves.
Do you produce special gluten-free product for celiac patients?
Celiac disease causes deterioration of the digestive structures in the intestines. Therefore, it is a digestive disease that prevents the absorption of nutrients in food and causes damage to the small intestine. People with celiac disease are sensitive to a protein called gluten, which is found in wheat, barley, rye and oats.
We care about our consumers with celiac disease.
Our gluten-containing products are specified in the packaging content information.
Our gluten-free product has not been put on the market yet, and the production of gluten-free products for different product groups is included in our R&D studies.
Do you use Carmine in your products?
Carmine is a bright red color pigment obtained from carminic acid or aluminum salt. This pigment is produced from some insect species that live as parasites on the cathus of the Dactylopius coccus family.
The use of carmine (E 120) in delicatessen meat products such as salami and sausages is permitted within the scope of the legislation. We do not use carmine in our Torku branded products, considering the customer sensitivity regarding carmine. We declare that we do not use carmine in our related products with the “carmine-free” vignette on the packaging.
Do you have social responsibility project?
We have social responsibility projects related to education, health, sports and environment. You can reach detailed information from the link below.
http://www.konyaseker.com.tr/en/icerik/detay/6464/social-responsibilities
Do you give dealership for Torku shop?
We don’t have any attempt as Torku Shop and we have Doğrudan Market formations where we sell Torku branded products offered by utilizing crops of our farmer partners and products of other farmers’ organizations. Currently, these markets are operated within our own structure and franchises are not given yet.
Do all of your products have halal certificate?
Many of our products produced in our enterprises periodically pass the inspection process within the scope of TSE Halal Standard and they arehalal certified.
Our Torku branded products are produced and controlled according to halal standards. You can reach our halal certified product groups from the link below
http://torku.com.tr/tr/icerik/detay/329/sertifikalar-ve-kalite-belgelerimiz
Is gelatin used in your products? Do you use bovine gelatin?
Halal certified beef gelatine is used in Torku branded soft candy varieties. Beef Gelatine is accepted by making a Type analysis in our laboratory, which is accredited within the scope of TS EN ISO / IEC 17025 on a lot basis.
Do you perform GMO analysis?
We have a laboratory performing GMO analysis within the framework of Biosafety Law and accredited within the scope of TS EN ISO/IEC 17025 which is the first in Turkey.
Inputs with GMO and Type risk (such as gelatin) are accepted to the factory after being analyzed.
Do Doğrudan market and Doğrudan döner give franchise?
Both Doğrudan Markets and Doğrudan Döner restaurants are operated within our company and franchise is not given now.
Is “100% beet sugar” statement or vignette used on the package?
The origin of sugar and sugar derivative inputs used in our products offered to the market in our country is “sugar beet”.
Pasteurized Liquid Sugar (glucose solution/beet sugar solution) and Pasteurized Invert Sugar (invert sugar syrup/beet sugar syrup), were produced by Konya Şeker San. ve Tic. A.Ş. for the first time in Turkiye. “Beet sugar”, “% beet sugar” and “produced from beet sugar“ statements and vignettes were removed from our packages in accordance with notification made by the Ministry because Sugar Communication does not contain any description relating to beet sugar.
Within the scope of the opinion received from the Ministry according to scientific information; besides sugar descriptions which must be written according to the legislation, we started to declare our sugar inputs as follows in order to indicate in brackets that its source is “beet sugar”; “sugar (beet sugar)”, “sugar solution (beet sugar solution or beet sugar syrup)” and “invert sugar syrup (beet sugar syrup)”.
Reuse of “100% beet sugar”, “produced from beet sugar” statements came up with Food Labeling and Consumer Information Regulation.